Privacy Policy

Information we may collect

To provide an online casino service, we may need to handle information about you, your account and how you use the website. The information collected depends on the services you use, the choices you make and the checks that are required before certain account or payment activities can be completed. We aim to collect information that is reasonably needed for these purposes.

Account and contact information

When you register or communicate with us, we may handle details such as your name, date of birth, residential details, contact information, username, account preferences and records of your communications. We may also keep information about your responsible gambling preferences, account settings and requests made through customer support.

Verification information

We may request identity and eligibility information to verify an account and help maintain a safe and compliant service. This can include copies or details from identity documents, proof of address, information about the source or ownership of funds where appropriate, and records of verification checks. Verification information is handled for account security, anti-fraud measures and legal or regulatory obligations.

Payment and transaction information

We may handle payment-related details and records of deposits, withdrawals, bets, wins, losses, bonuses or other account transactions. Payment providers may process card, bank or other payment information on their own systems. We may receive information needed to confirm a transaction, prevent misuse, answer queries and keep accurate financial records.

Technical and usage information

When you use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, general location information, pages viewed, session times and interactions with website features. We may also receive information through cookies and similar technologies.

How we use personal information

Personal information may be used to operate, maintain and improve the casino website and services. We only use information for appropriate purposes connected with providing the service, protecting users and meeting our obligations. Depending on the circumstances, we may use information to:

• Create, administer and secure your account.
• Process deposits, withdrawals and other account transactions.
• Verify your identity and check account eligibility.
• Detect, prevent and investigate fraud, money laundering, collusion, unauthorised access and other harmful or unlawful activity.
• Meet applicable legal, gambling, financial and record-keeping obligations.
• Provide customer support, respond to questions and resolve complaints.
• Send service messages about your account, transactions, security or changes to the website.
• Understand how the website is used and improve its performance, content and functionality.
• Apply responsible gambling tools, account protections and safer-play processes where relevant.
• Send promotional communications where permitted and where you have chosen to receive them.

Where marketing consent is required, we will seek it in an appropriate way. You can withdraw consent to marketing at any time using the available unsubscribe option or by contacting privacy support. Withdrawing marketing consent does not affect the delivery of essential service or security messages, and it does not necessarily affect processing that is required for other legitimate purposes.

Reasons for handling information

Information may be handled because it is needed to provide services you request, to protect the website and users, to meet a legal obligation, or for another reasonable business purpose that is consistent with your expectations. Where consent is used, you may withdraw it as described in this policy. Some processing may continue after consent is withdrawn where another lawful reason applies.

Cookies and similar technologies

Cookies are small text files or similar technologies placed on your device when you visit a website. They can help a website remember your settings, keep you signed in during a session, support security, understand website usage and improve the user experience. Some cookies are necessary for core website functions, while others may be used for analytics, preferences or marketing.

We may use information from cookies and related technologies to recognise a returning device, maintain session security, remember choices, measure website performance and identify unusual activity. Cookies may also help us understand which pages or features are useful and where the website could be improved.

You can manage or restrict cookies through your browser settings. Your browser may allow you to view, delete, block or receive a warning before cookies are stored. If you disable some cookies, parts of the website may not work as intended, and certain account or security features may be unavailable. Cookie settings made in one browser or on one device may not apply to other browsers or devices.

Sharing, security and retention

We may share personal information where this is reasonably necessary to operate the website, provide services or meet our obligations. For example, information may be shared with payment and identity verification providers, technology and hosting providers, customer support partners, fraud prevention services, professional advisers and other service providers that assist with website operations. These parties should only handle information for relevant purposes and in line with appropriate confidentiality and security requirements.

Information may also be disclosed where required or permitted by law, to protect the rights and safety of users or the website, to investigate suspected fraud or other misuse, or in connection with a business change. We do not sell personal information as a general practice. Where third parties provide their own services, their privacy practices may also apply.

Keeping information secure

We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Security measures may include access controls, monitoring, encryption or other safeguards appropriate to the type of information and the risks involved. No website, online transmission or storage system can be guaranteed to be completely secure, so you should use a strong password, keep account details confidential and contact support promptly if you suspect unauthorised activity.

How long information is kept

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Your privacy rights and how to contact us

Depending on your circumstances and applicable privacy requirements, you may have rights concerning the personal information we hold about you. You can ask us to explain how your information is used and request action in relation to your data.

• Access your personal information and receive an explanation of how it is being handled.
• Correct information that is inaccurate, incomplete or out of date.
• Request deletion of your personal information where there is no continuing reason or obligation to keep it.
• Withdraw consent to marketing communications or other processing based on consent.
• Ask questions or raise a concern about the way your information is handled.

To exercise your data rights, including access, correction, deletion of your data or withdrawing consent to marketing, contact support@leonbetcasino.wtf. Please describe your request clearly and provide enough information for us to understand and verify it. We may need to confirm your identity before responding, particularly where the request involves account information or sensitive verification records.

We will consider and respond to privacy requests within a reasonable timeframe. In some cases, a request may be limited or declined where information must be retained for legal, security, fraud prevention or record-keeping reasons, or where responding would adversely affect another person’s rights. If that applies, we will explain the position where we are able to do so.

Policy updates

This Privacy Policy may be updated when our services, technology, processing activities or legal obligations change. The latest version will be made available on the website. We encourage you to review this page from time to time so you remain aware of how personal information is handled. If an update is significant, we may provide an additional notice through the website or another suitable communication channel.